Refund Policy
Dernière mise à jour : 28 April 2026
Deposit
A 30% deposit is required upon booking. It is non-refundable, except if the Studio refuses the project.
Cancellation
- More than 24 hours before: deposit retained
- Less than 24 hours: deposit retained
- No-show: deposit retained
Rescheduling
- Only one reschedule allowed
- Must be requested at least 2 weeks in advance
- Deposit is transferred
- Otherwise considered a cancellation
Project refusal
If the Studio refuses the project, the deposit is refunded within 5 to 10 business days via Stripe.
Remaining balance
The remaining balance (70%) is paid at the studio on the day of the appointment. It is non-refundable.
Technical issues
In case of payment issues, contact: alroztattoos@gmail.com
Refund processing time
Approved refunds are processed within 5 to 10 business days.